With much hesitation we must announce a price increase for our flat rate repair service on Motorola Two-Way Radios. Our new pricing takes affect on September 1st 2009:
Fees:
$80.00 Flat Rate -- most modern Motorola Portables / Mobiles, includes up to $10.00 in parts (any parts beyond $10.00 would be additional).
$7.00 to $10.00 Return Shipping
Most repairs are completed within one week.
Repair Procedure:
- Contact us via e-mail notifying us of the inbound units, we will provide a ship-to address at this time.
- For each radio, include note indicating problem/condition of each radio, rubber band note to each radio. This is an extremely important step, failure will cause delay or return of your radio.
- Properly package in bubble wrap the radio, at least one charged battery and antenna. No chargers should be required.
- Include your contact information including e-mail address.
- Ship to us using a trackable shipping method (FedEx, UPS, USPS Priority).
- If you fail to include contact information with your shipment, items will sit till contacted. We will not try to hunt you down trying to determine who's radios showed up on our dock in a plain brown box. Radios not claimed within 45 days will become property of Wiscomm and will be sold. Please make a point to include contact information or business card in your shipment.
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