Saturday, December 27, 2008

Swapfest Reminder - Sat January 3rd - Waukesha, WI

Just a quick reminder to stop by and visit our semi-annual warehouse clean-out day at the WARAC Swapfest located at the Waukesha Expo Center in Waukesha, WI.

We will be located in SOUTH EXHIBIT HALL - S080-S081

Show hours are 0800-1400 on Saturday January 3rd, 2009.

Stop by and say hi, mention you read this on our blog and we will give you an special gift!


Wednesday, December 24, 2008

Happy Holidays - 2008 Year in Review!

Hello all, I know every business turns the Holiday Season into some sort of marketing campaign. We do not want to be one of copy cat companies who say Happy Holidays out of one side of their mouth, and give us your money out of the other.

The end of the year at Wiscomm really is a time of reflection and thanksgiving for what we have accomplished in a little over two years of being a legit entity.

For 2008 we have again met our goal of doubling our sales, with the added benefit in reaching the top tier of sales out of all Motorola Parts Resellers in the World! Sales Goals are only good if you provide top notch customer service, I know everyone says they provide great customer service but we really have a passion for it. Being small, we can respond to questions and provide solutions in minutes, not days. We are workaholics (as I joke, one of the many benefits of being a small business owners), we get the greatest kick when someone gets stunned they get a email back from one of us at 10:30pm on a Sunday night with pricing and availability. If you are not passionate about what you are doing, stop and go do something else. We absolutely love what we do!

Looking ahead to 2009, We honestly do not believe we will double our sales again, and quite frankly we are fine with that. Economic downturns force companies to work smarter and become more efficient on how they operate their business, that is exact what we are doing. We look at every aspect of our business to make sure we are getting the best value for our money, whether its who we buy our boxes from, what freight carrier we use for shipping or what financial institution gives us the best return on our money we use for working capital. In 2009 this will become increasingly important. We will also be exploiting technology as we work closely with Motorola to launch a new web site containing EVERY Motorola replacement part available, quite an undertaking when you are talking more then 250,000+ parts!

All this being said, one of the main reasons we started Wiscomm a few years back is give us the flexibility to better manage our time. Both Mark and Craig have small children who just started or will be starting school in the coming years, running our own show allows us to run out in the afternoon to catch that parent-teacher conference or school play. When it all boils down having that family involvement, that's whats important. We both have incredible wife's, who are actively involved in the business, known to chip and help unload a truck full of radios or sort through a garbage can full of batteries. Without the support of our entire family, a small business will never survive.

A special thanks to our accountant, attorneys, bankers & insurance agent (oh yes, I said there are many untold headaches of being even the smallest of small businesses). We have a great group of companies we work with, they are all straight shooters who share our no nonsense business ideals.

To our great group of vendors, the crew from Motorola, our broker partners, we appreciate you being part of the Wiscomm team.

And to the corny part, our customers. Our competition jokes when we sell a new customer a part for $4, then the joke is on them when they come back to Wiscomm and give us a $30,000 battery order. All of our customers are important, you take care of that customer who need that $4 knob, maybe they work for a company that needs a 100 radios or a ambulance company that needs batteries. You just never know where your next customer comes from. Take care of all of them. Don't get me wrong, we get our fair share of knuckleheads who contact us asking to buy 50 radios with a credit card and ship them to Nigeria. Thankfully this is not our first rodeo and both of our cynical sides can usually sniff out the scam. But to all those customers who just want to work with a fair, honest no B.S. company, we look forward to working with you.

Anyway, thanks again to everyone. We look forward to a great 2009. Please let us know there is ever anything we can do for you.


Mark Toole & Craig Ochs
and our many supporting elves....

Thursday, December 18, 2008

Video of Motorola APX Series Portables

Motorola executives discuss the research that went into engineering and designing the company's next generation of communication equipment.

Tuesday, December 16, 2008

Wiscomm Vendor of the Month -

Wiscomm works with a wide variety of vendors in our day-to-day operations, I wanted to take a brief moment to mention one of our long time suppliers to Wiscomm, that's . We have worked with them for several years as they are our suppliers of our logo wear the Wiscomm team wears around the office and in the field. Never a day goes by that you will not see the Wiscomm team wearing at least something with our logo on it. Either way, they do a great job for us and I am sure if your business, sports team, school or church group needs any type of logo wear they will do a equally good for you. Plus save $10 with the code AFF10.

Thursday, December 11, 2008

Question: How often should Two-Way batteries be replaced?

We have recently been asked the question by several of our clients asking how often they should budget for two-way battery replacement.

While Motorola has all kinds of slick marketing sheets giving you all kinds of formulas on how often you need to retire batteries. Here is our straight shooter breakdown:

Public Safety Applications (Full-time Fire and Police Radios):
  • LiIon - 12 months
  • NiMH - 18 months
  • NiCd - 24 months
  • IMPRES (all Chemistry) - 24 months
Commercial & Non-Mission Critical Applications:
  • LiIon - 18 months
  • NiMH - 24 months
  • NiCd - 30 months
  • IMPRES (all Chemistry) - 30 months
After the above time frames, these batteries should be pulled and marked from frontline service, they should no be thrown out but should be put in a reserve fleet of batteries that can be used in case of a disaster or shared with other departments in your organization. The reserve fleet of batteries can usually be keep for double the time frames listed above.

As with everything, the above times are simply guidelines and can change based and environmental conditions and care and maintenance of batteries. See our blog post for some battery care & tips to ensure proper maintenance of your equipment.

As always, Wiscomm would be happy to develop a battery management program for your organization. Wiscomm offers some of the best pricing on Motorola OEM batteries in the world!

Wednesday, December 10, 2008

Question: How do I determine how old my Motorola battery is?

It is quite to easy to determine the age of your Motorola OEM battery. Follow the below instructions:

On front side of the battery you will set generally three sets of numbers, a three digit build date, a vendor code and the part number of the battery. In the photo you will see the number "811" in this example.

811 = 11th Week of 2008

Other examples may include:
540 = 40th Week of 2005
735 = 35th Week of 2007
908 = 8th Week of 2009

This date code is start date of the Motorola Warranty period.

Ending Soon - Motorola Charger Special - Get a Free Single Display MUC, valued at over $75!

Get a Free Single Display MUC, valued at over $75!

Purchase select XTS, MOTOTRBO or Professional Series Multi-Unit Chargers with one display for the same price as non-display chargers.

Display shows: Battery capacity and voltage while charging and at completion of charge, Time remaining to complete rapid charging (NiCd and NiMH only), Current battery charge status and the battery's unique serial number, part number and chemistry.
  • WPLN4181A - XTS MUC with one display - $612.00
  • WPLN4239A – MOTOTRBO MUC with one display - $429.00
  • WPLN4144A – Pro Series MUC with one display - $449.00
Sale ends December 31st, 2008.

Tuesday, December 9, 2008

Select Motorola Remote Speaker Microphones are 15% OFF

Remote Speaker Microphones below are 15% OFF

BPR40, CP110, CP125, CP150, CP185, CP200, PR400 Compatible
  • PMMN4013 - Windporting Remote Speaker Microphone with audio jack
  • PMMN4029 - Windporting IP57 Remote Speaker Microphone
HT750, HT1250, HT1550, PR860, MTX850, MTX950, MTX8250, MTX9250 Compatible
  • PMMN4021 - Windorting Remote Speaker Microphone with audio jack
  • PMMN4027 - Windporting IP57 Remote Speaker Microphone
  • PMMN4039 - Noise Canceling Remote Speaker Microphone with audio jack
  • PMMN4044 - Windporting IP57 Remote Speaker Microphone with volume control
EX500, EX560, EX600 Compatible
  • PMMN4022 - Windorting Remote Speaker Microphone with audio jack
  • PMMN4023 - Windporting IP57 Remote Speaker Microphone
XPR6300, XPR6350, XPR6500, XPR6550 Compatible
  • PMMN4024 - Windporting Remote Speaker Microphone with audio jack
  • PMMN4025 - IMPRES Windorting Remote Speaker Microphone with audio jack
  • PMMN4040 - Windporting IP57 Remote Speaker Microphone
  • PMMN4050 - IMPRES Noise Canceling Remote Speaker Microphone with audio jack
  • PMMN4046 - IMPRES Windporting IP57 Remote Speaker Microphone with volume control
Sale lasts through December 31st 2008, Contact us today for your best price!