Saturday, March 28, 2009

SPRING CLEANING - Radios that is!

If there is one thing everyone on the staff at Wiscomm knows how to do, it's clean radios. We obviously get alot of radios through here, one of the first things every radio we get in gets a good cleaning. We often get asked what process end users should do to maintain there radio investment, we suggest a regular proper cleaning. Here are some tips and tricks we use on daily basis:
  • We first pull all the accessories from the radio (antenna, battery, mics, belt clips) and put them on the side for a separate cleaning.
  • Focusing on the radio itself, we remove all sticker and tape applied to the outside of the case (not the radio ID tags) using one of the following chemicals, either GooGone or WD-40.
  • Once all labels/tape have been removed, we want to give the radios a good bath. Think of all the people who have been hacking, coughing and god knows what else then using this radio, this freaks us out and we need to disinfect the radio, really! We use a 50% dilution of Simple Green All-Purpose Cleaner Concentrate, liberally apply this mixture (without immersing radio) watching so not too much liquid gets into the speaker or microphone areas. After a short period of time we aggressively scrub unit using a stiff synthetic brush, then spraying units again with the cleaning mixture mentioned above. Using a clean cloth remove dry radio and removing any liquid paying particular attention to the speaker and microphone ports witch may require a quick puff of air remove any remaining liquid. At this point we like to give units a good spray of Lysol to kill and remaining germs and allow to air dry.
  • After the thorough cleaning and disinfecting, we want to polish up these units. We like to use Pledge, liberally spray the Pledge on the radios (again you do not want to fill the speaker and microphone areas) and allow to sit on radios overnight if possible. The longer you let the Pledge sit on the radios the better they will and the longer it will maintain its shine.
  • Repeat the above process for all the accessories (antennas, batteries, belt clips, microphones).
  • Reassemble accessories and enjoy your new looking radios!
Remember a clean radio is a happy radio! Please let us know if you have any questions about the process. Contact Wiscomm today!

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Thursday, March 26, 2009

MotoTRBO - Remote Speaker Microphone Pricing


We will be adding the following Remote Speaker Microphones to our inventory shortly. These are for the Motorola MotoTRBO series radios that are being increasingly popular. The MotoTRBO series includes: MOTOTRBO™ DGP™ 4150, MOTOTRBO™ DGP™ 4150+, MOTOTRBO™ DGP™ 6150, MOTOTRBO™ DGP™ 6150+, MOTOTRBO™XPR™6300, MOTOTRBO™XPR™6350, MOTOTRBO™XPR™6500, MOTOTRBO™XPR™6550.
  • PMMN4046 - IMPRES Remote Speaker Microphone, with volume control -
    Submersible (IP57) -- This RSM design is slightly larger to benefit users wearing gloves. The RSM utilizes windporting technology that can help reduce background noise in windy conditions. The volume control enables users to adjust audio volume without having to touch the radio. - $81.00 EACH
  • PMMN4050 - IMPRES Remote Speaker Microphone - Noise Cancelling -- This RSM design is slightly larger to benefit users wearing gloves. The 3.5mm earjack is located on the microphone head to eliminate long wires. When the user speaks into the microphone,
    the Noise Cancelling acoustic utilizes a directional microphone that will help eliminate ambient noise - ideal for outdoor communication. - $86.00 EACH
  • PMMN4024 - Remote Speaker Microphone -- These advanced Remote Speaker Microphones utilize advanced windporting technology that can help reduce background noise in windy conditions. The PMMN4024 has an earjack located on the microphone
    head to eliminate long wires. - $69.00 EACH
  • PMMN4025 - IMPRES Remote Speaker Microphone w/Emergency Button -- This Remote Speaker Microphones utilize advanced windporting technology that can help reduce background noise in windy conditions. The PMMN4025 has an earjack located on the microphone head to eliminate long wires. - $79.00 EACH
  • PMMN4040 - Remote Speaker Microphone - Submersible (IP57) -- The PMMN4040 has a higher IP57 water intrusion rating that helps provide first responders with high reliability in emergency situations. - $69.00 EACH
Motorola also has several "Public Safety Microphones" with remote antenna, we will be adding these shortly.

Monday, March 23, 2009

XTS 3000, XTS 3500 and XTS 5000 Radio/Battery Contact Preventive Maintenance

Bulletin was Up-Issued to improve overall clarity

SUBJECT: XTS 3000, XTS 3500 and XTS 5000 Radio/Battery Contact Preventive Maintenance

The purpose of this bulletin is to provide information relative to assuring integrity and reliability of the power contacts on the XTS 3000, XTS 3000R, XTS 3500, XTS 3500R, XTS 5000 and XTS 5000R portable radios and batteries.

MODEL / SYSTEM AFFECTED:
All XTS 3000, XTS 3000R, XTS 3500, XTS 3500R, XTS 5000, and XTS 5000R portable radio models and all compatible batteries are possibly affected.

SYMPTOM:
Radios with a build up of contamination in the radio/battery contact interface may experience unexpected radio resets. For display radios, a reset will be accompanied by the display indicating ‘Self Test’ followed by the power-up tone. For non-display radios only the power-up tone may be heard. Radios may drop out of scan and/or revert back to the top channel or zone switch settings if the zone and/or the channel have been changed from the front keypad or from a remote accesssory.

CAUSE:
Contact material technologies used in the above noted portable radios are engineered to provide reliable interconnect between the radio and battery. However, to assure reliable performance, typical with all battery operated devices, it is important to assure that both sides of the electrical interface remain clean and free of foreign material and other non-conductive contaminants. Contamination on battery or radio contacts, such as fibers, dirt or other nonconductive materials may collect and cause intermittent radio/battery connection and power interruption (resets). This contamination can also cause accelerated wear to the radio and/or battery’s contact surfaces.

RESOLUTION:
The ‘DeoxIT®GOLD’ cleaner/lubricant pen (supplier CAIG Labs, part number GX100P-UV) has been found to be very effective at cleaning and extending the life of the XTS series portable radio’s contacts. DeoxIT®GOLD is available at numerous electronics suppliers (Radio Shack, McMaster Carr, Fry’s, etc.) and directly from the manufacturer, CAIG Labs, at http://www.caig.com. The pen-based package is recommended as it provides better access to the recessed contacts of the battery. The pen’s tip will most likely need to be modified (trimmed on the sides) to improve penetration into the battery contact slots.
Per the manufacturer’s instructions, shake the pen and depress the tip until the fluid saturates the tip. Apply to each contact surface (radio AND battery sides). IMPORTANT - Extra care should be taken to ensure adequate lubricating of the larger contact surface area of the battery contacts. After cleaning, inspect both contact surfaces for signs of advanced wear. Advanced contact wear is defined as wear through either the radio OR the battery’s contact platings (gold and nickel) to the base metal (copper). Copper exposure is characterized by a distinctive orange-brown metal appearance surrounded by the silvery nickel underplate and gold top plating. In some cases, a magnified (8x to 10x) inspection may be required to verify wear into the base material. Polishing of the gold or nickel surface is common and is not considered a need for replacement.

IMPORTANT - In instances where advanced wear is evident on the radio’s B+ header, it should be replaced per the following part number table.

IMPORTANT - Batteries whose contacts exhibit advanced wear should also be replaced.

Radio Model B+ Header Part Number
----------------------- -------------------------------------
XTS 3000 - 0905585Z04
XTS 3500 - 0985973B04
XTS 5000 - 0985973B04

After cleaning the contact areas of any foreign material, let the lubricant/cleaner air dry for two minutes. IMPORTANT - Do not wipe dry. Replace the battery on the radio and test for intermittency by moving the battery relative to the radio as might occur in regular use.
Regular maintenance (at least annually) of this area is recommended to ensure contamination free interface and to prolong the life of the radio and battery contacts.

Thursday, March 19, 2009

Wiscomm Inventory Update

Just a real quick note updating everyone on some new inventory we have gotten in the last few weeks, drop us a note or give us a call if you have any interest:
  • CP200 UHF 4c
  • HT750 VHF 16
  • HT750 UHF 4c
  • HT750 UHF 16c
  • HT1250 VHF Partial Keypad 128c
  • LTS2000 800Mhz
As always these are just a snapshot of our inventory let us know what you need and we can likely assist! - Call us 866-579-1222, Craig is Ext 1

Friday, March 13, 2009

CP125 – CP150 Radio Discontinuation

All models of the CP125 and CP150 radio are being discontinued effective June
30th, 2009. The CP125 is being replaced by CP110d 16CH 2W, and CP185
16CH 4W. The CP150 is being replaced by CP110 2CH 2W, BPR 40 8CH 4W,
and CP200 4CH/16CH 4W depending on power, number of channel and
frequency demand.

** Parts will continue to be available for several years **

Wiscomm LLC

Wednesday, March 11, 2009

Motorola CP150 & CP200 Replacement Parts Availabilty

Here is a quick list of available Motorola replacement parts for the Motorola CP150 and CP200 radios:

REPLACEMENT PARTS LISTING
Category Description Part Number Radio*

PARTS
  • Screw Thread Forming - 0386434Z01
  • Bracket Speaker Retainer - 0786433Z02
  • Boot Microphone - 0786469Z01
  • Chassis - 2786389Z01
  • Gasket Seal, Silicon Rubber - 3286431Z02
  • Gasket Control ELP - 3286432Z01
  • Seal Battery Contact Block - 3286435Z01
  • Felt Speaker - 3586092Z02
  • Cap Dust - 3886441Z01
  • Button Compressed Molded - 3886489Z01
  • Microphone 20-16000, 1.5OHM, OMNI - 5080258E16
  • Lightpipe - 6186446Z01
  • Pad PA Interface - 7586436Z01
LABELS
  • Nameplate CP150 - 3386409Z02 - CP150 only
  • Nameplate CP200 - 3386409Z01 - CP200 only
  • Nameplate Motorola - 3386488Z01
  • Escutcheon Top, 4 Channel - 1386440Z01
  • Escutcheon Top, 16 Channel - 1386440Z02
  • Label Escutcheon Seal - 3386443Z01
COVERS
  • Back Cover Kit, Main Board 146-174 MHz, 4 Channel - PMLD4206A - CP150 only
  • Back Cover Kit, Main Board 146-174 MHz, 16 Channel - PMLD4207A - CP150 only
  • Back Cover Kit, Main Board 438-470 MHz, 4 Channel - PMLE4256A - CP150 only
  • Back Cover Kit, Main Board 438-470 MHz, 16 Channel - PMLE4257A - CP150 only
  • Front Cover Kit 4 Channel - PMLN4552A
  • Front Cover Kit 16 Channel - PMLN4553A
  • Back Cover Kit, Main Board 146-174 MHz, 4 Channel - PMLD4204A - CP200 only
  • Back Cover Kit, Main Board 146-174 MHz, 16 Channel - PMLD4205A - CP200 only
  • Back Cover Kit, Main Board 438-470 MHz, 4 Channel - PMLE4255A - CP200 only
  • Back Cover Kit, Main Board 438-470 MHz, 16 Channel - PMLE4254A - CP200 only
  • Housing Front - 1586390Z01
MANUALS
  • User Guide - 6880309N60
  • Basic Service Manual - 6880309N61
  • Detailed Service Manual - 6880309N62
SERVICE AIDS
  • Housing Eliminator - 8180384N65
  • Battery Eliminator - 0180305K08
  • Programming/Test Cable - AAPMKN4004A
  • Portable/Mobile Test Box - RLN4460C
  • Cloning Cable 2.5 MM - AAPMKN4003A
  • Service Tool Chassis Removal Tool - 6686533Z01
  • Flash Adapter - RLN5583A
  • RF Adapter 4.15 MM - 5886564Z01
All of these parts and more are available through Wiscomm.com, We either have these in-stock or available for next day ship from Motorola. Contact us today!

Thursday, March 5, 2009

Motorola DTR410, DTR550, DTR620, DTR650, DTR710 Parts Availability

Just finished researching parts available for the Motorola DTR series for one of our clients. Thought I would share with the blog. Let us know if we can assist with any parts orders.

  • NNTN6824A DAYTONA FRONT HSNG ASSM RMV ANT BLK - $27.00 EA
  • PMLN4948A DAYTONA REMOVABLE BACK HOUSING STD. - $13.13 EA
  • NNTN6390A DAYTONA BATT COV WITH LOCK BLACK - $4.36 EA
  • 1315104H01 REAR ESCUTCHEON DAYTONA - $4.36 EA
  • 0275826A01 NUT, DAYTONA ANTENNA BUSHING - $3.26 EA
  • 0715126H01 BUTTON BRACKET DAYTONA - $3.00 EA
  • 0975331B01 CONNECTOR, DAYTONA ACCY JACK (NEW) - $3.00 EA
  • 1315104H01 REAR ESCUTCHEON DAYTONA - $4.36 EA
  • 3815122H01 KEYPAD_BUTTON_DAYTONA - $4.00 EA
  • 3815124H02 BUTTON PTT DAYTONA 2 - $0.60 EA
  • 3875291B01 PLUNGER (NEW) PTT DAYTONA - $3.00 EA
  • 6115091H09 LENS DAYTONA DTR650 DIGITAL - $6.51 EA
  • 6115091H13 LENS DAYTONA DTR620 DIGITAL - $6.00 EA
  • 6115091H14 LENS DAYTONA DTR550 DIGITAL - $6.00 EA
  • 6115091H15 LENS DAYTONA DTR410 DIGITAL - $6.00 EA
  • 6115091H18 LENS DAYTONA DTR710 DIGITAL - $6.30 EA
  • PMHF4010A FRONT HOUSING ASSY (DTR650) - $21.79 EA
This is just a quick sampling of the DTR Series parts I was able to research, if you have any other specific requirements, please let Wiscomm know.