SUBJECT: Remote Speaker Microphones used with XTS1500/2500/5000, MT1500, PR1500 MTS2000, MT2000, HT/JT1000, MTX8000/9000 and MTX838 series units – Multiple issues as described in the symptoms area below.
MODEL / SYSTEM AFFECTED:
Microphone Kits: PMMN4051A, PMMN4038A, PMN4045A and NMN6193BSP03
Replacement Cables: 0104026J83, 0104028J67, 0104023J42 and 0104010J70
All suspect microphones or replacement cables will have date codes or 8482 or prior
SYMPTOMS:
All of the symptoms below have been reported or observed as an out of box failures on microphones or replacement cables with date codes 8482 or prior
- Accessory will not attach to the radio, the hook on the radio connector breaks off or the radio connector is not fully assembled.
- The accessory will attach to the radio, but will not stay connected latched to the radio
- The accessory attaches to the radio, but has no receive audio or intermittent / no transmit push-to-talk is observed.
CAUSE:
For symptoms 1 and 2: Improper assembly of the radio connector and latch were the causes
For symptom 3: Incorrect wiring inside the radio connector is the cause.
RESOLUTION:
Units exhibiting the above listed symptoms should be replaced via standard warranty replacement practices.
Note: It is recommended that if any spare unit stock be inspected and tested. Any defective units found should be replaced to minimize user downtime.
SEVERITY RECOMMENDATION:
Low - Perform when system exhibits above symptoms
PARTS REQUIRED (HARDWARE/SOFTWARE):
Replacement part for any found to be defective.
LABOR ALLOWANCE
This is an informational bulletin. No labor warranty is implied, intended or authorized.
