Showing posts with label Service. Show all posts
Showing posts with label Service. Show all posts

Tuesday, August 18, 2015

Motorola MotoTRBO XPR 4000 Series Rear Accessory Connector Pin Functions

We have had several requests for the rear pin-out for the Motorola XPR 4000 Series MotoTRBO mobile radio. This is the official pin-out for the XPR4300, XPR4350, XPR4500, XPR4550 and non-US equivalents.
The rear accessory connector can be purchase through us at:

Monday, March 26, 2012

Wiscomm is ready to assist with your narrowbanding programming project

As the clock keeps ticking down to the January 1st 2013 deadline to reprogram (or replace) your radios to remain in compliance with the new FCC guidelines in the US the Wiscomm elves have been working overtime to fill the many frantic last-minute orders for programming cables.  Wiscomm has long been known as the one-stop shop for programming cables for top radio brands such as Motorola, Kenwood, ICOM, Hytera, HYT and Vertex. We offer "aftermarket" private label cables as well as Original OEM cables for many of these models. With our quality "aftermarket" line cost savings of several hundred dollars is common. Our current inventory of well over 1000 cables allow us to ship overnight those last minute cables needs.

We are pleased to add two new "combo" cables, these aftermarket cables allow you to program some of the most popular Motorola radios utilizing just one easy to use cable assembly.

The "M4X" Multi-Radio Programming Cable combines our "M328-1", "MM" and "M88S" programming cables that will allow the programming of your Motorola CP200, PR400, HT750, HT1250 HT1550, CDM750, CDM1250 and CDM1550 radios. Pricing for this cable is $32.95 and is currently in-stock.

The"M5X" Multi-Radio Programming Cable programs all the same radios as the "M4X" but with the addition of the EX500, EX560-XLS, EX600 series and more. This cable is also available in-stock and runs $34.95 each.


We invite you to check out our entire programming cable line through our wonderful, easy to use website. Check one more thing off your list, let Wiscomm provide the right cable for the job.

Wednesday, May 18, 2011

Questions about Basic & Detailed Service Manuals?

One of the most common questions we get around here is about service manuals. "What is the difference between Basic and Advanced Motorola Service Manuals"?

First of all we advise most of our customers who operate any kind of fleet of a particular model of radio to invest in the "Basic Service Manual (BSM)", The BSM includes information about the various sub-models to your radio with clear model numbers, they also include step-by-step descriptions on how to disassemble, repair most common problems and reassemble the radio. The BSM also provides a parts listing of most non-electrical components, this is crucial when trying to reorder parts. Along with the parts listing it also includes a comprehensive list of batteries and accessories for your specific model radio.

The "Detailed Service Manual (DSM)" features the electrical breakdowns and technical service procedures for servicing your Motorola radio. These manuals are usually quite large in size (some weighing upwards of 10 pounds) and unless you are a certified technician likely over your head, plus with the complexity and relatively low cost of Depot repairs the information you can gleen from the DSM will still not likely help the process. We rarely need to reference the DSM manuals on a regular basis.

So our rule of thumb is if you have more then a handful of radios in your business and agency you should really invest the $20-$50 in the Basic Service Manual.

We carry most of the manuals for current and slightly older Motorola radios in our store. If you are looking for a manual not list, simply drop us a note and we will see what is available.

Tuesday, March 1, 2011

List of Motorola Programming Software part numbers


From our friends at the "radio-programming" Yahoo! Group is the following list showing what is the currently part numbers and version of software for many of Motorola's most popular radios. 
HVN6053  CPS  CT250 v2.02.00
HVN6053  CPS  CT450 v2.02.00
HVN6053  CPS  CT450LS v2.02.00
HVN8177  RSS  GM300 v5.00.00 
HVN8177  RSS  GR300 v5.00.00 
HVN8177  RSS  GR400 v5.00.00 
HVN8177  RSS  GR500 v5.00.00 
HVN8177  RSS  M10 v5.00.00 
HVN8177  RSS  M12 v5.00.00 
HVN8177  RSS  M130 v5.00.00 
HVN9001  CPS  M1225LS v3.00.00
HVN9001  CPS  P1225LS v3.00.00
HVN9007  RSS  SM120 v5.00.00
HVN9007  RSS  SM50 v5.00.00
HVN9012  RSS  SP50 v4.00.00
HVN9016  CPS  HT750 Waris v1.03.02 
HVN9025  CPS  CDM1250 Pro Series v6.05.03
HVN9025  CPS  CDM1250LS Pro Series v6.05.03
HVN9025  CPS  CDM750 Pro Series v6.05.03
HVN9025  CPS  CDM750LS Pro Series v6.05.03
HVN9025  CPS  EX500 Pro Series v6.05.03
HVN9025  CPS  EX600 Pro Series v6.05.03
HVN9025  CPS  HT1250 Pro Series v6.05.03
HVN9025  CPS  HT1250LS Pro Series v6.05.03
HVN9025  CPS  HT750 Pro Series v6.05.03
HVN9025  CPS  HT750LS Pro Series v6.05.03
HVN9054  CPS  M1225 v4.00.00
HVN9054  CPS  P1225 v4.00.00
HVN9060  CPS  TC3000 v1.02.01
HVN9060  CPS  TR3000 v1.02.01
HVN9060  CPS  TS3000 v1.02.01
HVN9060  CPS  TS3000 v1.02.01
HVN9067  CPS  MTX8250 v2.00.00
HVN9067  CPS  MTX850 v2.00.00
HVN9067  CPS  MTX9250 v2.00.00
HVN9067  CPS  MTX950 v2.00.00
HVN9084  RSS  i750 v1.00.08
HVN9085  RSS  I20r v1.02.00
HVN9173  RSS  M100 v5.00.00 
HVN9173  RSS  M200 v5.00.00 
HVN9175  RSS  P100 
HVN9177  RSS " combo pack of HVN9646,9173,9774" 
HVN9177  RSS  R100 
HVN9262  RSS  P200 v3.01.00
HVN9395  RSS  P50+ 
HVN9586  RSS   PR3000 Pager 
HVN9646  RSS  M110 v5.00.00 
HVN9763  RSS  P210 
HVN9774  RSS  M400 v5.00.00    
HVN9794  RSS  P200LB    
HVN9852   RSS  P110 v8.00.03   
HVN9941  RSS  P500    
RVN4001  RSS  Spectra Conventional v6.00.05   
RVN4002  RSS  Saber v7.01.00   
RVN4005  RSS  HT600 v3.01.01   
RVN4007  RSS  Syntor X 9000 v8.01   
RVN4009  RSS  System 9000 v4.10.04   
RVN4011  RSS  MCX1000 v2.02.00   
RVN4013  RSS  MTX800  v5.00.00   
RVN4013  RSS  MTX800s  v5.00.00   
RVN4017  RSS  MT1000 v3.02.00   
RVN4019  RSS  Desktrac Conventional v3.04.00   
RVN4019  RSS  Maxtrac Conventional v7.02.00   
RVN4019  RSS  Maxtrac Lab Conventional     
RVN4020  RSS  Maxtrac Conventional 
RVN4021  RSS  HT50 v2.00.00
RVN4023  RSS  Maratrac v5.00.00
RVN4025  RSS  MSF5000 Analog Repeaters v1.00.00 
RVN4025  RSS  PURC Analog Repeaters v1.00.00
RVN4027  RSS  MCR100 v1.10.00
RVN4029  RSS   Centracom Series II v9.05.02
RVN4033  RSS  MTX900  v4.00.00
RVN4035  RSS  MX1000 v2.03.00
RVN4037   Mostar Conventional 
RVN4039  RSS  Smart Status v1.03.00
RVN4043  RSS  Maxtrac Trunked v5.07.03  disc
RVN4049  RSS  STX v3.01.00
RVN4051  RSS  Systems Saber v4.00.00
RVN4053  RSS  ASTRO Digital Interface v7.01.21
RVN4055  RSS  MTX900s  v4.00.00
RVN4057  RSS   32x8 Codeplug  v1.01.01
RVN4059  RSS  Mostar Trunked v1.01.01
RVN4059  RSS  Traxar v1.01.01
RVN4061  RSS  PP1000 Pager v1.01.01
RVN4061  RSS  PP500 Pager v1.01.01
RVN4063  RSS  MCX1000 Marine v1.03.00
RVN4065  RSS  MTX810 v3.00.00
RVN4069    RSS  Syntor X Trunked v1.00.00
RVN4073   RSS  MX800  v1.01.00
RVN4074  RSS  HT10 v1.00.06
RVN4075   RSS  T5600 Remote v4.00.02
RVN4075   RSS  T5620 Remote v4.00.02
RVN4077  RSS  MSF10000 Digital Repeaters v5.21.00
RVN4077  RSS  MSF5000 Digital Repeaters v5.21.00
RVN4079  RSS  Desktrac Conventional v5.03.00 
RVN4079  RSS  Maxtrac Conventional v5.03.00 
RVN4081  RSS  MTX820 v3.00.00
RVN4081  RSS  MTX820s v3.00.00
RVN4081  RSS  MTX888 v3.00.00
RVN4081  RSS  MTX888s v3.00.00
RVN4083  RSS  BSC II v1.00
RVN4085  RSS  Advanced Securenent CIU v2.00.00
RVN4087  RSS  LORAN C Recievers v1.00.00
RVN4089  RSS  Transit STX v1.01.00
RVN4091  RSS  DGT9000 Remote v1.00.11
RVN4093  RSS  Desktrac Trunked v3.04.00
RVN4097  RSS  MT2000 v1.16.19
RVN4097  RSS  MTS2000 v1.16.19
RVN4097  RSS  MTX8000 v1.16.19
RVN4097  RSS  MTX9000 v1.16.19
RVN4098  RSS  HT1000 Conventional v3.03.00
RVN4098  RSS  JT1000 Conventional v3.03.00
RVN4098  RSS  Visar Conventional v3.03.00
RVN4099  RSS  Railroad Spectra v4.05.01
RVN4100  RSS  ASTRO Mobile RSS combo package 
RVN4102  RSS  Syntor X 9000 Dual V7.03SP01
RVN4106   RSS   Product Configuration tool v4.00.00
RVN4112  RSS  Command Plus Consoles v3.07.00
RVN4113  RSS  MCS2000 v1.13.00
RVN4114  RSS  GPS v1.00.00
RVN4117  RSS  MDC Devices v3.04.00
RVN4117  RSS  RDLAP Devices v3.04.00
RVN4119  RSS  Mobitex Devices v1.04.04
RVN4121  CPS  iDEN Agent Version v1.16.19
RVN4123  RSS  Visar Trunked v4.00.01
RVN4126  RSS  9100-386 & 9100-386T Devices v1.06.00
RVN4128  RSS  MPT1327 1200 Series v2.020.00
RVN4129  RSS  PDT200 v1.00.00 
RVN4130  RSS  Infotac Inhouse Paging Terminal v1.02.04
RVN4131  RSS  Blinkers (Instruction sheet files) v1.02
RVN4133  RSS  PRM240 v3..01.18
RVN4133  RSS  VRM500 v3..01.18
RVN4133  RSS  VRM600 v3..01.18
RVN4133  RSS  VRM850 v3..01.18
RVN4135  RSS  combo pack of HVN9177 
RVN4138  RSS  MTX-LS v2.00.00
RVN4139  RSS  MaxtracLS v3.00.00
RVN4140  RSS  MTRI 2000 v1.02.00
RVN4144  RSS  ASTROTAC 3000 v3.09.00
RVN4146  RSS  RPM500 v2.02.09
RVN4146  RSS  RPM660 v2.02.09
RVN4148  CPS  MTR2000 v3.03.02
RVN4149  RSS  Comtegra Consoles v4.00.00
RVN4150  RSS  GTX Mobiles and Portables v4.00.01
RVN4151  RSS  HT1000 AVS v1.0
RVN4152  RSS  GP350 AVS v3.00.00
RVN4156  RSS  LCS2000 v2.00.10
RVN4156  RSS  LTS2000 v2.00.10
RVN4159  RSS  GP60  v4.00.00
RVN4170  RSS  XTS3500 v2.00.03
RVN4171  RSS  C200 Remote v1.01.00
RVN4174  CPS  iDEN Super Agent Version v1.16.19
RVN4175  RSS  combo pack of RVN4113 
RVN4176  RSS  combo pack of RVN4097 
RVN4177  RSS  combo pack of RVN4175 and RVN4176 
RVN4178  CPS  MC2000 v1.00.00
RVN4178  CPS  MC2500 v1.00.00 
RVN4181  CPS  HPD1000 ASTRO25 Modem v15.00.00
RVN4181  CPS  MT1500 ASTRO25 portable v15.00.00
RVN4181  CPS  PM1500 ASTRO25 portable v15.00.00
RVN4181  CPS  PR1500 ASTRO25 portable v15.00.00
RVN4181  CPS  SSE5000 ASTRO25 portable v15.00.00
RVN4181  CPS  XTS1500 ASTRO25 portable v15.00.00
RVN4181  CPS  XTS2500 ASTRO25 portable v15.00.00
RVN4181  CPS  XTS4000 ASTRO25 portable v15.00.00
RVN4181  CPS  XTS5000 ASTRO25 portable v15.00.00
RVN4182  CPS  ASTRO Saber ASTRO portable v5.03.00 disc
RVN4182  CPS  XTS3000 ASTRO portable v5.03.00 disc
RVN4183  CPS  ASTRO Spectra ASTRO Mobile v5.03.00 disc
RVN4184  CPS  combo pack of RVN4182 and RVN4183 
RVN4185  CPS  ASTRO Spectra Plus ASTRO25 Mobile v15.00.00
RVN4185  CPS  PD1000 ASTRO25 Mobile v15.00.00
RVN4185  CPS  PM1500 ASTRO25 Mobile v15.00.00
RVN4185  CPS  XTL1500 ASTRO25 Mobile v15.00.00
RVN4185  CPS  XTL2500 ASTRO25 Mobile v15.00.00
RVN4185  CPS  XTL5000 ASTRO25 Mobile v15.00.00
RVN4186  CPS  combo pack of RVN4181 and RVN4185 
RVN4191  CPS  CM200 v5.06
RVN4191  CPS  CM300 v5.06
RVN4191  CPS  CP150 v5.06
RVN4191  CPS  CP200 v5.06
RVN4191  CPS  PM400 v5.06
RVN4191  CPS  PR400 v5.06
RVN4193  CPS  R750 800meg v97.01.00
RVN4194  CPS  R750 900meg v97.01.00
RVN4312  RSS  Micom 2 v2.0
RVN5002  CPS  Quantar rptrs v14.03.00
RVN5002  CPS  Quantro rcvrs v14.03.00
RVN5003  RSS  ASTROTAC Comaritors v50.21.00
RVN5080  CPS  DTR 
RVN5115  RSS  Mag One  v2.0
RVN5181  CPS  BPR40  
YVN4051   Portable Repeater v1.02.00
Please review our policy on Motorola software by visiting our website.

Thursday, December 2, 2010

Motorola Minitor V Programming, Service and Parts now available from Wiscomm

We have seen an uptick in requests for Motorola Minitor V pagers. We are now pleased to offer the following services.

Programming:
$25 for first, $5 for each additional unit that is identical. This includes return shipping to any address in the USA.

Service:
Motorola does not offer any replacable parts for the the Minitor V radio, all must be done at the Motorola Depot. We are able to offer flat rate repair for just $90 each, this also includes return shipping to any address in the USA.

Parts / Accessories:
The limited accessories available for the Minitor V can be found in our new store. Visit for a complete selection.

As always, please contact us if we can help you source any part whether its for a pager or any other Motorola two-way radio.

Monday, September 20, 2010

Motorola Flat Radio Depot Repair Charges

Here is the latest pricing for Motorola's flat rate repair service. Wiscomm is happy to handle your depot repairs for only $20.00 per unit plus the cost of Motorola's service. The flat rate repair covers everything to bring your troubled radio back to life. As you can see, these flat rate charges may or may not be economical based on the age and value of the radio.

1 - AXU4100, AXV5100, BPR40, CLP1010, CLP1040, CLS1110, CLS1410, CP100, CP110,
DTR410, DTR550, DTR610, DTR650, PRO, PRO+, RDU2020, RDV2020, RDU2080d,
RDV2080d, RDU4100, RDV5100, RDU4160d, RPU2160, RW10, VL130, XTN SERIES
(XU1100, XU2100, XU2600, XV1100, XV2100, XV2600), VL50 - $116.00

2 - BC120, CM200, CM300, CP125, CP150, CP185, CP200, EM200, EP400, EP450, PM400,
PR400, PRO2150, SPIRIT HP - $193.00

3 - CDM750, CDM1250, CDM1250 LS+, CDM1550, CDM1550 LS, CDM1550 LS+, CONTROL
HEADS3, EX500, EX560, EX600 XLS, GTX 900 MHZ LTR, HT750, HT1000, HT1250,
HT1250 LS, HT1250 LS+, HT1550, HT1550 XLS, MTX450, MTX4500, MTX8250, , MTX838
MTX850, MTX850 LS, MTX950, MTX9250, MULTI-UNIT CHARGERS (CURRENTLY
SUPPORTED FLAT RATE MODELS), PR860, TS3000, XPR4300, XPR4350, XPR4380,
XPR4500, XPR4550, XPR4580, XPR6300, XPR6350, XPR6380, XPR6500, XPR6550, ,
XPR6580,XTVA - $284.00

4 - MARATRAC, MCS2000, MT1500, MTS2000, PR1500, SSE5000, XTS1500, XTS2500,
XTS3000, XTS3500, XTS4000, XTS5000 - $393.00

5 - APX7000 - $452.00

6 - ASTRO RAILROAD CLEANCAB, ASTRO SPECTRA, ASTRO SPECTRA CONSOLETTE,
ASTRO SPECTRA MOTORCYCLE, ASTRO SPECTRA PLUS MOTORCYCLE, CDR500,
CDR700, GR1225, GR500, PM1500, R1225, VRS750, XPR8300, XTL1500, XTL2500,
XTL5000, XTL5000 CONSOLETTE - $465.00

7 - APX7500 - $535.00

8 - ASTRO SPECTRA WITH DUAL CONTROL HEAD, ASTRO SPECTRA PLUS WITH DUAL
CONTROL HEAD, MCS200 WITH DUAL CONTROL HEAD, XTL2500 WITH DUAL
CONTROL HEAD, XTL5000 WITH DUAL CONTROL HEAD - $615.00

Please contact Wiscomm to discuss what repair options are best for your situation.

Tuesday, July 20, 2010

Motorola CDM750, CDM1250, CDM1550-XLS Button Availability

We have several inquiries lately on the availability of replacement buttons for the Motorola CDM750, CDM1250, CDM1250L-LS, CDM1250-LS+, CDM1550 mobile radios. Here is the current listing of available button covers:

·         Model No. 3886134B02 BUTTON EMERGENCY – $ 2.21

·         Model No. 3886134B03 BUTTON, P1 - $ 2.21 EA

·         Model No. 3886134B04 BUTTON, P2 - $2.21 EA

·         Model No. 3886134B05 BUTTON, P3 - $ 2.21 EA

·         Model No. 3886134B06 BUTTON, P4 - $ 2.21  EA

·         Model No. 3886134B07 BUTTON, MONITOR ICON (MON) - $ 2.21 EA

·         Model No. 3886134B08 BUTTON MON - $2.21 EA

·         Model No. 3886134B09 BUTTON HOME - $2.21 EA

·         Model No. 3886134B10 BUTTON SCAN - $2.21 EA

·         Model No. 3886134B11 BUTTON, SCAN (ICON) - $ 2.21 EA

·         Model No. 3886134B12 BUTTON, PHONE (ICON) - $2.21 EA

·         Model No. 3886134B13 BUTTON, EMERGENCY (ICON) - $ 2.21 EA

·         Model No. 3886134B14 BUTTON CLOCK (SYMBOL) - $2.10 EA

·         Model No. 3886134B15 BUTTON, H & L - $2.21 EA

·         Model No. 3886134B16 BUTTON, RPTR/TALKAROUND (ICON) - $2.21 EA

·         Model No. 3886134B17 BUTTON, TA - $2.21 EA

·         Model No. 3886134B19 BUTTON LIGHT - $2.21 EA

·         Model No. 3886134B20 BUTTON, ZONE - $2.21 EA

·         Model No. 3886134B21 BUTTON CALL - $2.21 EA

·         Model No. 3886134B22 BUTTON AUXL - $2.80 EA

·         Model No. 3886134B23 BUTTON, AUX 2 - $2.21 EA

·         Model No. 3886134B30 BUTTON, HI/LO - $2.21 EA

·         Model No. 3886134B33 BUTTON, V STR - $2.21 EA

·         Model No. 3886134B35 BUTTON MENUE - $2.21 EA

·         Model No. 3886134B37 BUTTON, MEMO - $2.21 EA

·         Model No. 3886134B38 BUTTON, CALL 1 - $2.21 EA

·         Model No. 3886134B39 BUTTON, CALL 2 - $2.21 EA

·         Model No. 3886134B40 BUTTON, CALL 3 - $2.21 EA

·         Model No. 3886134B46 BUTTON PHONE - $2.21 EA

·         Model No. 3886134B52 BUTTON, CLEAR - $2.21 EA

·         Model No. 3886134B55 BUTTON, PLAY < - $2.21 EA

·         Model No. 3886134B57 BUTTON VOICE STORAGE PLAYBACK - $2.21 EA

·         Model No. 3886134B62 BUTTON, BASE CALL (SYMBOL) - $2.21 EA

·         Model No. 3886134B63 BUTTON, ABSENT - $2.21 EA

·         Model No. 3886134B70 BUTTON S - $4.67 EA

·         Model No. 3886134B73 BUTTON, LIGHT (ICON) - $2.21 EA

·         Model No. 3886134B80 BUTTON ROAM - $2.63 EA

·         Model No. 3886134B81 BUTTON SITE - $2.63 EA

 Pricing and availability current as of July 2010. Please contact Wiscomm.com today ensure availability and pricing.


Monday, July 12, 2010

Wiscomm Two-Way Radio Install: 2010 Honda Element






Wiscomm just added a 2010 Honda Element EX for some in-town pick-up and deliveries, we recently partnered with Rob Sprader at "Emergency Lighting & Electronics, LLC" to properly install a few radios and antennas into this vehicle. Here is a brief summary of the installation and equipment involved.

From Left to Right: Stock AM/FM/XM Honda Antenna, Phantom Elite UHF, Phantom Elite VHF


Radio's installed: Motorola CDM 1550-LS+ UHF LTR Mobile Radio, Motorola CM300 VHF 32c Conventional Radio, Sprint HTC EVO.


Ground off body of vehicle, never direct to battery. Positive tap off main power supply. Split Loom Tubing on all wires, interior, exterior including all antenna feed lines.

Custom fabricated bracket, notched plastic on center console, affixed to floor with stainless steel screws.


Another view of bracket.
Ignition sense relay, powers radio on only when vehicle is running. This can be changed to offer a programmable delay. Again, all wires have Split Loom Tubing for protection.
A closer look at the Antenex Phantom Elite VHF 150-155 Mhz Low Profile Antenna (# ETRAB1500)



Equipment:
Antenex Phantom Elite VHF 150-155 Mhz Low Profile Antenna (# ETRAB1500) - $100.00 EA
Antenex Phantom Elite UHF 450-470 Mhz Low Profile Antenna (# ETRAB4503) - $40.00 EA
Laird Technologies MAB8M 3/8-3/4 Permanent Mount w/ Mini UHF (# MAB8M) - $19.00 EA
Bracketron Mobile Cup-iT Mount Kit (Universal) - $29.95 EA
Installer:
Rob Sprader
Emergency Lighting & Electronics, LLC
262-613-2061 - gitlit1@gmail.com
Rob services all companies, public safety agencies, government agencies and individuals from his base in Waukesha, WI. Rob's service is unique with the ability to install and service your equipment on-site with a fully self-contained installation vehicle that will come directly to your location. This is a huge benefit as the amount of downtime of pulling your equipment out of service is decreased drastically.

Friday, August 28, 2009

Wiscomm Repair Service Price Increase




With much hesitation we must announce a price increase for our flat rate repair service on Motorola Two-Way Radios. Our new pricing takes affect on September 1st 2009:

Fees:
$80.00 Flat Rate -- most modern Motorola Portables / Mobiles, includes up to $10.00 in parts (any parts beyond $10.00 would be additional).

$7.00 to $10.00 Return Shipping

Most repairs are completed within one week.

Repair Procedure:
  • Contact us via e-mail notifying us of the inbound units, we will provide a ship-to address at this time.
  • For each radio, include note indicating problem/condition of each radio, rubber band note to each radio. This is an extremely important step, failure will cause delay or return of your radio.
  • Properly package in bubble wrap the radio, at least one charged battery and antenna. No chargers should be required.
  • Include your contact information including e-mail address.
  • Ship to us using a trackable shipping method (FedEx, UPS, USPS Priority).
  • If you fail to include contact information with your shipment, items will sit till contacted. We will not try to hunt you down trying to determine who's radios showed up on our dock in a plain brown box. Radios not claimed within 45 days will become property of Wiscomm and will be sold. Please make a point to include contact information or business card in your shipment.
For additonal information - http://www.wiscomm.com/repair.htm

Saturday, March 28, 2009

SPRING CLEANING - Radios that is!

If there is one thing everyone on the staff at Wiscomm knows how to do, it's clean radios. We obviously get alot of radios through here, one of the first things every radio we get in gets a good cleaning. We often get asked what process end users should do to maintain there radio investment, we suggest a regular proper cleaning. Here are some tips and tricks we use on daily basis:
  • We first pull all the accessories from the radio (antenna, battery, mics, belt clips) and put them on the side for a separate cleaning.
  • Focusing on the radio itself, we remove all sticker and tape applied to the outside of the case (not the radio ID tags) using one of the following chemicals, either GooGone or WD-40.
  • Once all labels/tape have been removed, we want to give the radios a good bath. Think of all the people who have been hacking, coughing and god knows what else then using this radio, this freaks us out and we need to disinfect the radio, really! We use a 50% dilution of Simple Green All-Purpose Cleaner Concentrate, liberally apply this mixture (without immersing radio) watching so not too much liquid gets into the speaker or microphone areas. After a short period of time we aggressively scrub unit using a stiff synthetic brush, then spraying units again with the cleaning mixture mentioned above. Using a clean cloth remove dry radio and removing any liquid paying particular attention to the speaker and microphone ports witch may require a quick puff of air remove any remaining liquid. At this point we like to give units a good spray of Lysol to kill and remaining germs and allow to air dry.
  • After the thorough cleaning and disinfecting, we want to polish up these units. We like to use Pledge, liberally spray the Pledge on the radios (again you do not want to fill the speaker and microphone areas) and allow to sit on radios overnight if possible. The longer you let the Pledge sit on the radios the better they will and the longer it will maintain its shine.
  • Repeat the above process for all the accessories (antennas, batteries, belt clips, microphones).
  • Reassemble accessories and enjoy your new looking radios!
Remember a clean radio is a happy radio! Please let us know if you have any questions about the process. Contact Wiscomm today!

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